How do you deliver a consistent shopping experience across channels?

Customer profiles, carts, loyalty, pricing, promotions and stock levels come from one platform, so shoppers get the same experience on web, mobile, in store and with your contact centre.

What is a single customer view?

One connected profile that combines purchases, preferences and interactions across channels, so you avoid gaps or duplication and can personalise every touch point.

Does it support both B2B and B2C?

Yes. It supports B2C storefronts, B2B portals with customer-specific pricing and ordering, and customer self-service portals for tracking and returns.

Can it personalise offers and drive cross-selling?

Yes. Data-driven personalisation recommends relevant products and bundles, improving cross-selling and up-selling across channels.

Yes. It follows a cloud-first, mobile-first approach so shoppers and staff can browse, buy and manage orders from any device.

What does Dynamics 365 POS offer?

A modern point of sale for checkout, returns, customer lookup and clienteling, connected to inventory, pricing and online orders in real time.

Can stores fulfil online orders?

Yes. Buy online pick up in store, ship from store and endless-aisle scenarios are supported, helping reduce fulfilment costs and improve inventory utilisation.

How is merchandising and distribution handled?

Assortments, promotions, replenishment and distribution are managed centrally and pushed to stores and online channels.

Does inventory stay accurate across channels?

Inventory is visible in near real time across stores, warehouses and web, which cuts stock-outs and overselling.

What reporting is included?

Built-in analytics cover sales, store performance, product trends and customer behaviour, with dashboards tailored to your KPIs.

Does it integrate with Dynamics 365 AX?

Yes. We integrate ecommerce with Dynamics 365 AX and other Microsoft dynamics ERP editions, on premise or in the cloud.

Can it connect to our payment, shipping and marketplace tools?

Yes. We build integrations with payment providers, carriers, marketplaces, tax tools and other third-party systems through APIs and connectors.

Is it available in the cloud and on premise?

Dynamics 365 is available in the cloud and on premise, and we help you choose the deployment model that fits your business.

Can you migrate data from our current platform?

Yes. We migrate products, customers, orders and financial history with validation so nothing important is lost.

Will it scale as we grow?

Yes. The technology scales with your business needs, from a handful of stores to a global multi-brand operation.

What support do you provide after go-live?

Ongoing support covers monitoring, updates, enhancements and 24/7 real-time help across channels, depending on the plan you choose.

Cost depends on licences, users, channels, integrations and deployment model. After a short discovery call we share a clear estimate.

How do I get started?

Request a discussion. We review your channels and goals, then propose scope, timeline and next steps.

Can we start small and expand later?

Yes. Many customers begin with one channel or one store group and add POS, B2B or marketplaces in later phases.

Dynamics 365 Ecommerce

Intelligent Ecommerce Solutions at your Fingertips with Dynamics 365

Create an insightful shopping experience with the next generation cloud-based business applications

Request a Discussion Explore The Platform

6Channels unified1,284Orders / hour3.9Cart conversion %

Dynamics 365Commerce · ERP · CRM

Web store

Summer collectionUp to 30% off

Smart Watch$129Add

Pro Phone$699Add

Ultrabook$1,049Add

Gift Box$39Add

New order #10482Web store · $128.40

Single customer view1 profile · 6 channels

Inventory syncedStores + web · real time

Sales +24%Cross-sell uplift · 30 days

Dynamics 365 ecommerce empowers retail businesses to deliver a unified shopping experience that’s personal and differentiated. Now you can get a single view of your customers with the bi-directional fully integrated interface of Microsoft dynamics ecommerce without worrying about any gaps or duplication across channels. Not just that but the Microsoft ecommerce solutions can be configured to fit your business requirements in the way which makes most sense to you.

Unified shopping experienceSingle customer viewBi-directional integrationConfigured to fit you

End-to-end Retail

Delivering End-to-end Retail Solutions for a Unified Ecommerce Business

Dynamics 365 ecommerce unifies commerce with a single ERP and CRM platform to include all retail processes including point of sale, store operations, merchandising and promotions, complete with built-in analytics. Microsoft ecommerce integration will provide your business operational efficiency, enabling it to grow revenue by integrating your business operations with dynamics 365 ecommerce. Microsoft dynamics ecommerce allows you to achieve more in a cloud-first, mobile-first manner by offering:

Increased sales and store efficient with Microsoft dynamics POS

Effective merchandize and distribution management

Reduced fulfillment costs and improved inventory utilization

Cross channel customer engagement capabilities

Integration to dynamics 365 AX on premise and cloud

Data driven personalization for improved cross- and up-selling

24/7 real time customer service across all channels

Scalable technology that grows with your business needs

Omnichannel

Consistent Shopping Experience across Channels and Devices

Microsoft dynamics NAV ecommerce solutions enable you to build better campaigns, engage customers, create successful social strategies and provide your consumers a better shopping experience. Our enterprise ready Microsoft dynamics NAV ecommerce solutions work well for all kinds of large and small B2B, B2C companies as well as customer self-service portals.

Personalised storefront

Campaigns, social strategies and rich product pages for every shopper.

B2C web store

Checkout

Total$284.30

Customer profileCart & wishlistLive inventoryPricing & promos

3 items · $284.30Synced on every device

Turnkey Dynamics 365 Ecommerce Solutions by Aarvexa

At Aarvexa, we create tailored AX retail app solutions to address critical scenarios, making your business retail-ready for the future. The expert development team at Aarvexa promises to deliver efficient dynamics 365 solutions for retail businesses across the globe. We understand the retail industry requirements which is why our specialized team will tailor the Microsoft retail management system for your business needs, allowing you to consistently deliver an outstanding experience to your shoppers across stores, on the web, mobile, and even at the contact centers with a single reliable cross-channel platform.

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Our Happy Clients

Microsoft Dynamics partner specializing in solutions purpose-built for your unique industry

gflSKIN CARE

savecoA Way of Life

HONDA

BastianSOLUTIONSa TOYOTA ADVANCED LOGISTICS company

GrowersEXPRESS

gflSKIN CARE

savecoA Way of Life

HONDA

BastianSOLUTIONSa TOYOTA ADVANCED LOGISTICS company

GrowersEXPRESS

gflSKIN CARE

savecoA Way of Life

HONDA

BastianSOLUTIONSa TOYOTA ADVANCED LOGISTICS company

GrowersEXPRESS

gflSKIN CARE

savecoA Way of Life

HONDA

BastianSOLUTIONSa TOYOTA ADVANCED LOGISTICS company

GrowersEXPRESS

FAQ

Frequently Asked Questions

Straight answers on Dynamics 365 ecommerce, omnichannel retail, POS, inventory and rollout.

It is Microsoft Dynamics 365 Commerce set up as a unified ecommerce platform that connects your online store, point of sale, ERP, CRM and analytics, so every channel works from the same customers, prices, orders and inventory.

Retailers, wholesalers, distributors and brands running B2C, B2B or self-service portals that want one reliable platform across stores, web, mobile and contact centres.

A focused ecommerce launch usually takes a few months. After discovery we share a phased plan so you can go live on one channel first and expand.

Yes. We run role-based training for merchandisers, store associates, customer service and administrators, with documentation for ongoing use.

Yes. Storefronts, workflows, pricing rules, promotions, dashboards and reports are configured to fit your business requirements.