What does omnichannel retail mean here?

Digital, in-store and back-office operations work in one commerce platform, so customers can buy, pick up and return from any channel.

Can we build our own online store?

Yes. A smart storefront builder with drag-and-drop content authoring and a visual page builder lets you launch websites inside Commerce.

Does it support B2B buying?

Yes. You can offer the B2C ecommerce experience with customer-specific catalogs and trade agreement pricing.

How does Copilot help?

Copilot can write product descriptions and marketing content, recommend up-sells and cross-sells, and surface sales insights.

How are payments handled?

Customer transactions are processed and authorized worldwide through native integration with the Adyen payment gateway service.

Can we get a 360 view of customers?

Yes. Interactions and orders across physical and online channels come together to show customer behavior and journey.

Can we run connected customer journeys?

Yes. With Dynamics 365 Customer Insights you can build and orchestrate personalized multichannel journeys.

Can we build a chatbot?

Yes. Microsoft Copilot Studio can power chatbots that handle common customer questions around the clock.

How does segmentation work?

You group your audience into target segments from customer data and deliver more relevant campaigns.

Does search personalize results?

Azure AI Search helps customers find desired products online and in-store.

Microsoft lists Dynamics 365 Commerce at about $180 per user per month, paid yearly.

What is the E-Commerce Add-In?

An add-in that includes e-commerce management for Dynamics 365 Commerce. It requires Dynamics 365 Commerce.

What does the add-in cost?

Microsoft lists it at about $4,000 per month, paid yearly. We confirm the exact licensing unit with you.

Yes. Prices are set by Microsoft and can change, so we confirm current figures before you commit.

How do we get a quote?

Contact us with your stores, users and channels and we will recommend a plan.

What services does Aarvexa offer?

Implementation, support and maintenance, consulting, upgrade, integration and customization for Dynamics 365 Commerce.

Do you provide ongoing support?

Yes. Our team offers 24/7 support to resolve issues quickly.

Do you work with specific industries?

Yes. We bring domain knowledge in agriculture, manufacturing and retail and tailor workflows, integrations and modules.

How do we contact you?

Use the contact page. A specialist will respond with next steps.

Microsoft Dynamics 365 Commerce Partner

Your Partner to Deliver Personalized, Omni-Channel Buying Experiences with Dynamics 365 Commerce

Unify physical & digital stores experience for a personalized buying experience to grow your retail business with Microsoft Dynamics for retail.

Book A Demo Talk to an Expert

SellPersonalizeFulfillGrow

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Kiama Classic$289Added

Trail Helmet$74

Wave Jacket$129

Surf Shades$46

Day Pack$98

Wetsuit$210

Online store

My cart

Pick up in store

Mobile

POS · Los AngelesOPEN

Kiama Classic$289

Trail Helmet$74

Wave Jacket$129

Total$492Pay

In-store POS

LOYALTYGold member · 1,240 pts

STOCK · ALL CHANNELS1,284 units

COPILOTUp-sell: Day Pack

Order picked up in storeOrder #10428 · Los Angeles

What is Dynamics 365 Commerce?

Helping you build Connected Retail Experiences

Dynamics 365 for Commerce (formerly called Retail) is a one-stop solution that helps retailers create delightful & personalized customer experiences, boost employee productivity and optimize operational efficiency. Take your products from the inception to fulfillment all while allowing your customers to enjoy an omni-channel experience where they can buy from anywhere, from any device, at any time.

Microsoft Dynamics 365 Commerce allows you to develop customer loyalty and ensure lasting relationships with your customers. By unifying digital, in-store and back office operations with a modern platform that is adaptable, you can ensure an efficient shopping experience for all shoppers. A Microsoft Dynamics 365 Commerce partner like Aarvexa can help you achieve its potential.

Improve your end-user experience with a fully integrated POS system, ecommerce storefront, and other third-party applications to centralize sales, inventory, fulfillment, and more.

From effective supply chains and accurate financial management to optimized human resource practices and quick customer fulfillment, simplify your back office operations with D365 Commerce.

Build your own eCommerce storefront and manage content & digital assets with Microsoft Dynamics 365 Commerce store builder to drive profitable growth.

Book A Consultation

Why do you need Dynamics 365 Commerce?

Business Challenges Addressed by Dynamics 365 Commerce

Disconnected Commerce Systems

Businesses have a complicated array of disjointed systems for inventory, warehousing retail, and POS, supporting their commerce value chain.

With Dynamics 365 CommerceOne platform for stores, web and back office.

Legacy Systems are Inflexible

Inflexible legacy systems which were time-consuming and expensive to update & maintain which limited ability to run promotions & expand to new markets.

With Dynamics 365 CommercePromotions and new markets without re-platforming.

Lack of OmniChannel Support

Many legacy systems do not support omnichannel delivery models such as buy-online, pick-up in store which limited flexibility for customers.

With Dynamics 365 CommerceBuy online, pick up in store, return anywhere.

Scalability issues

Retail chains may face challenges in expanding into global markets and broadening their product catalog while staying compliant with industry regulations while using their existing systems.

With Dynamics 365 CommerceA cloud platform that grows with your catalog and regions.

Uplift Your Commerce Business With Aarvexa

Dynamics 365 Commerce Capabilities

Get A Unified Commerce Experience at Scale With D365 Commerce

Unify digital, in-store and back office operations with the modern and adaptable platform to ensure an efficient shopping experience for all shoppers.

Omnichannel Retail Engagement

Deliver omni-channel customer experience by integrating your in-store, digital, and back-office operations in a unified commerce platform.

Create & maintain consistent discounts & promotions across your retail channels with accurate, real-time sales & cost data.

Pass on the power to your customers! Enable them to decide where, when, and how to purchase it online or offline.

Empower your customers to order online and pick up in-store or receive home delivery with interconnected ordering & fulfillment tools.

Learn More

Adventure Works · Store locatorSearch

Buy now, pick up in a store

Enter ZIP code or city, state

Los Angeles9:00 am–9:00 pmIn stock

Santa Monica10:00 am–8:00 pmIn stock

Pasadena9:00 am–7:00 pmLow stock

Illustrative viewOmnichannel Retail

Business impact

Why Go For Dynamics 365 Commerce?

Independent research

The Total Economic Impact™ Of Microsoft Dynamics 365 Commerce

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$0.0MNPV

0%Boost in productivity

<0 monthsPayback period

0%Return on investment

Key Benefits for SMBs

D365 Commerce Benefits

Accelerated omnichannel commerce

Power and accelerate omnichannel commerce by bringing back office, supply chain, retail stores, and eCommerce together in a single platform.

One source of truth

With AI embedded intelligence, bring together people in your enterprise together to automate processes, improve productivity & drive real-time decision making.

Enhanced Customer Experience

By maintaining stock levels & providing a unified in-store and digital experience with fewer errors and targeted promotions, deliver superior customer experience.

Accelerated eCommerce Sales

Customize your websites to create an attractive customer experience. Add new products, promotions, and helpful content which uplifts sales.

Improved Inventory Management

Get real-time inventory visibility across all channels to accurately promise availability to your customers.

AI & Analytics

Embedded with Microsoft Copilot, get AI-powered reporting & insights into what's working to maintain right process flows, optimize operations, and boost sales.

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Pricing & Licensing

Dynamics 365 Commerce Licensing & Pricing

Dynamics 365 Commerce

^$0Per user / month, paid yearly

Includes core capabilities to manage omnichannel retail operations.

E-Commerce Add-In for Dynamics 365 Commerce

^$0Per month, paid yearly

Includes e-commerce management for Dynamics 365 Commerce.
Requires D365 Commerce

Prices are Microsoft list prices and can change. We confirm current licensing with you before you commit.

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Copilot in D365

Copilot in Microsoft Dynamics 365 Commerce

Personalised Recommendations Engine

Copilot allows you to provide personalized customer experience easily with its targeted product recommendations based on your customer likes.

Supercharged Inventory Management

Stockouts & constant inventory challenges goes out of the park with Copilot in D365 Commerce. It intelligently keeps an eye on your inventory levels and alerts you proactively to avoid overstocking or stockout scenarios.

Rapid & Simplified Content Creation

Write quality, compelling product descriptions and marketing content with Copilot to help you save time and effort so you're ready to take your products to market rapidly.

Intelligent Sales Insights

Unearth crucial business & sales insights using Copilot. Spot trends, customer buying behavior & patterns so you can take actions based on factual data.

Speak To Our Experts Today

Dynamics 365 Commerce Implementation Partner

Partner with Aarvexa To Implement Microsoft Dynamics 365

At Aarvexa we are a certified Microsoft partner with 4 Solution Partner designations, and a rock solid commitment to providing you a smooth Dynamics 365 modules implementation experience.

We believe in being not just an implementation service provider, but a true technology partner for our customers, offering a full spectrum of services including consulting, deployment, migration, training, and user support. Our teams work alongside you at every step of the way with 24/7 global support to help you navigate any challenges along the journey.

With over 2 decades of experience, our super-team of 150+ certified Microsoft experts are truly the gurus in the game. Their in-depth knowledge serves as an asset for our customers ensuring a seamless experience.

We take pride in distinguishing ourselves from other partners by really being a one-stop shop for all your needs. Our deep subject-matter expertise in industry domains such as agriculture, manufacturing, and retail, has enabled us to build tailored solutions that serve your needs. Our ability to customize workflows, integrations, and modules is our forte.

Our strong portfolio of successful implementations during the past 20 years is a testament to our reputation of delivering results and being your trusted partner for embracing digital transformation.

Dynamics 365 Offerings

Our Service Offerings Around Microsoft Dynamics 365 Commerce

At Aarvexa, we understand your business needs and how to maximize your Dynamics 365 Commerce investment. We are here to support you and ensure that your solution is driving the desired results. Our services include:

Implementation

Gain business flexibility by implementing Dynamics 365 Commerce to drive effective & efficient commerce strategies. As a D365 for Commerce implementation partner, with decades of industry experience, we help you scale your commerce business into a high profit making engine by implementing Dynamics 365 Commerce the right way.

Support & Maintenance

Ensure smooth operations of D365 commerce with our dedicated, 24/7 customer support ready to cater to any unexpected software issues so you remain at ease.

Consulting

Leverage our Dynamics 365 Commerce consulting services to connect the dots between your commerce operations and how D365 Commerce transforms them.

Upgrade

Whether you are migrating from other platforms to Dynamics 365 Commerce or upgrading your system capabilities, we are here to make the process hassle free.

Integration

With our integration expertise, easily integrate D365 commerce with any 3rd party application, system, or software such as CRM, other ecommerce platforms, payment gateways, etc. We are truly your one-stop solution provider.

Customization

No matter how simple or complex your commerce operations are, we're your partner for Dynamics 365 Commerce customization services.

Talk To Our Experts

FAQ

Frequently Asked Questions

Straight answers on Dynamics 365 Commerce, its capabilities, licensing and working with Aarvexa.

Dynamics 365 Commerce, formerly called Retail, is a one-stop solution that helps retailers create personalized customer experiences, boost employee productivity and optimize operational efficiency across physical and digital stores.

Retailers and brands that want to sell consistently across stores, web, mobile and other channels from one platform.

Click Book A Demo or contact us. We review your channels and processes and recommend the right rollout.

Yes. Aarvexa is a certified Microsoft partner with experienced Dynamics 365 teams.

Yes. Many retailers begin with either point of sale or ecommerce and connect more channels later.