What does the PwC study say?

A PwC study on the challenges of implementing Microsoft Dynamics AX reported that over 85% of projects failed to achieve their core objectives, among other findings listed on this page.

Why does over-customization hurt?

Heavy customization raises the cost of ownership and makes upgrades to future product releases complex and expensive.

Why does documentation matter?

Without business process documentation, teams cannot train users, audit controls or change the system with confidence.

Why is monitoring important?

A formal mechanism for monitoring system utilization and process controls helps you catch problems early instead of after they hit the P&L.

How does data migration affect reporting?

Poor data migration, or too little reporting focus early in the project, leads to reports nobody can trust.

What is a security review?

We review roles, access and controls in your Dynamics AX environment to close gaps and reduce risk.

What training do you offer?

Dynamics training in two tracks: technical training and functional training, so your team understands both the system and the business process.

How do you improve performance?

We analyze slow areas such as customizations, batch jobs and reports, then tune them to bring speed back.

Do you fix documentation and monitoring gaps?

Yes. We help document business processes and set up ongoing monitoring of system utilization and process controls.

Do you cover both technical and functional issues?

Yes. Our team includes technical and functional Dynamics AX professionals.

How long does a rescue take?

It depends on how deep the problems go. After the initial review we give you a phased plan with early wins first.

Will our team be involved?

Yes. We work with your team and train them so improvements last after we leave.

Do you offer ongoing support afterwards?

Yes. We can continue to support and monitor your system after the turnaround.

Can you work with the original implementation partner?

We can collaborate with existing teams where needed so the handover and fixes stay smooth.

How do we contact you?

Use the contact page to request a discussion. A specialist will respond with next steps.

Is Aarvexa a certified Microsoft partner?

Yes. Aarvexa is a certified Microsoft partner.

Which Dynamics versions do you support?

We support Microsoft Dynamics AX and can help you plan your path forward on the Dynamics platform.

Do you provide Dynamics AX training?

Yes. We offer both technical and functional Dynamics AX training programs.

Do you work globally?

Yes. We work with organizations around the world.

What makes your approach different?

We focus on planning, project management and people, because that is where troubled implementations usually fail.

Rescue & Recovery

Dynamics AX Implementation

Struggling with a troubled Dynamics AX implementation? Aarvexa steps in to review what went wrong, stabilize the system and turn the project around.

Request a Discussion See the Findings

Security reviewDynamics trainingPerformance

12Rescue reviews this month86Issues fixed today94.2Health recovered %

20%

Troubled

Over-customizedFailing

No documentationFailing

Training gapFailing

Reporting issuesFailing

Rescue team on callReviewing now

PLANReview the project

SecurityTrainingPerformance

Why AX projects struggle

A powerful ERP, until the implementation goes wrong

Microsoft Dynamics AX is a very powerful Enterprise Resource Planning (ERP) system that can bring huge benefits to an organization implementing it. However, all too often the implementation process is fraught with difficulties with potentially disastrous and costly consequences. In all cases, the lack of awareness, skills and expertise coupled with poor project management is the root cause.

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Plan vs realityLive gap

Expected valueActual outcomeCost of poor planning

PwC study findings

What a PwC study found about Dynamics AX implementations

A PwC study conducted a few years ago, focused on the challenges of implementing Microsoft Dynamics AX, presented the following findings:

Over0%

of Dynamics AX implementation projects failed to achieve their core objectives.

had significant issues leading to unforeseen impact on the P&L.

Over0%

of implementations were over customized, resulting in high cost of ownership and upgrade complexities with future product releases.

Over0%

had inadequate business process documentation.

had no formal mechanism for on-going monitoring of system utilization and process controls.

Over0%

had training from an AX perspective rather than from a business process perspective.

had reporting issues due to poor data migration or not enough reporting focus early on in the project.

THE VERDICT

It is safe to conclude that all of the above contribute to poor optimization of investment in a robust technology. A common theme that has emerged in our experience confirms that the technology is seldom an issue and the problems can always be associated with mismanagement and a lack of planning.

TechnologySeldom the issue

Root causeMismanagement & lack of planning

How we help

A few ways Aarvexa Dynamics can help you turn it around

Struggling with a troubled Dynamics AX implementation? You have come to the right place.

STEP 01

Security Review

We review roles, access and controls in your AX environment to close gaps and bring risk down.

Roles & accessControls & audit

STEP 02

Dynamics Training

Training that teaches your people the business process, not just the system screens.

Technical Training Functional Training

STEP 03

Performance Improvement

We find what is slowing AX down and tune it so users get their speed back.

CustomizationsReports & batches

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Dynamics AX Implementation not going to plan?

Request a discussion and let our specialists show you the way back.

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FAQ

Frequently Asked Questions

Straight answers on rescuing troubled Dynamics AX projects, security, training, performance and working with Aarvexa.

It is a structured review of a struggling Dynamics AX implementation, followed by a plan to stabilize it, fix the root causes and get the project back on track.

Common signs are missed objectives, unexpected P&L impact, heavy customization, weak documentation, poor reporting and users who struggle with the system.

Request a discussion. We listen to your situation, review the project and propose a clear turnaround plan.

Rarely. In our experience the technology is seldom the issue; problems are usually tied to mismanagement and a lack of planning.

Yes. With a proper review, the right fixes in the right order and a team that is trained properly, troubled projects can recover.